You have encountered a situation where the washing machine does not open after washing, although the program was running normally, there were no error messages or extraneous noise. Let's figure out whether this is a breakdown or the reason is something else.
From the practice of masters! Sometimes the hatch of the washing machine does not open because of water in the tank. Until it is drained, the door will remain locked. Although the situations are similar, the problem is not related to the blocking. For detailed information on stopping the washing machine with water, see the article "Why the washing machine does not drain water"
When there is no reason to worry
- The hatch opens with a delay. The locking device locks and unlocks the lock using a bimetallic plate. When the plate is energized, it heats up, expands and locks the door. After the current is turned off, the bimetal cools down and the lock opens. But this does not happen immediately. The delay depends on the brand and model of the equipment and can be from 1 to 5 minutes. Wait for the characteristic click of the lock unlocking and try to open the door again.
- Control module failure. Any electronics sometimes "glitches". A power surge in the network can prevent the control unit from giving the command to open the drum. Therefore, the machine leaves the door locked, although the wash has already finished. To eliminate the failure, you need to turn off the washing machine for 15-30 minutes. During this time, the control unit will reset the settings of the previous wash. And when you turn the machine on again, it will normally unlock the hatch.
- Program failure. Sometimes the program fails. Disconnecting from the network does not always remove it. In this case, you need to restart the washing cycle without changing the settings. According to the algorithm, before starting work, the machine will check whether the door is closed. The washing machine has one way to do this - unlock the lock and lock it again. Therefore, you can catch the moment when the UBL turns off the lock, and open the drum, simultaneously cancelling the new wash.
From the practice of the masters! If the washing machine often fails, we recommend installing a voltage stabilizer on the washing machine connection line. It will eliminate failures and help protect the electronics from real breakdowns.
You waited, turned off the equipment, restarted the program, but the washing machine drum still does not open after washing? Then the reason is a breakdown, and you need to call a technician.
Why the door does not open - possible malfunctions
Most often, the car keeps the door closed for three reasons.
Breakdown of UBL
The most common reason why a washing machine does not open the door after washing is a malfunction of the UBL. The bimetallic plate usually fails in the locking device. It wears out over time due to constant heating and breaks down. The lock is not repaired, the device is replaced with a new one.
On old washing machines, the lock is blocked by an electromagnetic device. It is more capricious, afraid of voltage surges, water, overheating. If you have a veteran machine, and the UBL has failed, then this is even better. The repairman will replace it with a more modern thermal lock.
Handle breakage
The handle contains metal and plastic parts. The plastic breaks faster from stress and careless handling, and the handle has to be replaced. A characteristic sign of a broken handle is when its mechanism moves freely, but the hatch does not open.
Control module failure
The lock may not open after washing due to a control unit failure. Due to overheating, water getting into the control unit, or power surges, the part of the board responsible for controlling the UBL stops working. The technician diagnoses the module and finds out the cause of the failure. Repair is possible if the tracks or radio components are damaged. If the cause is related to a processor malfunction, the unit will have to be replaced entirely.
From the practice of the masters! If the unlocking of the washing machine does not work, call the master. Do not try to open the door by force. You can break the handle, and the repair will cost more. Such cases are not uncommon in our practice.
3 ways to unlock the door and get your laundry out if your washing machine won't open the door
Customers are very worried about the laundry locked in the washing machine. While waiting for the technician, it can rot inside the machine. To prevent this from happening, we will tell you about three methods that our technicians use to unlock the lock and open the door.
Using an emergency rope
It is in Indesit, Candy, LG. In washing machines with horizontal loading, the cable is in the right or left lower corner in the compartment together with the drain filter. To open the hatch, you need to pull the cable ring.
Using thin wire or rope
If the lock opens inwards, you can use a thin cord or rope, running it around the door. When the latch opens sideways, like on a Samsung machine, you can open it with a wire hook through the handle gap.
Having disassembled the washing machine
In some models the door fits too tightly and the lock can only be reached by removing the top panel. The procedure is as follows:
- Unplug the machine.
- Turn off the water.
- Move the washing machine away from the wall or remove it from the cabinet if it is built-in.
- Remove the top cover by unscrewing the retaining screws on the back panel. The cover may simply lift up, or you may need to slide it forward a bit and then lift it up.
- Move the flag on the locking device with your hand if it fits. If not, use a long screwdriver or ruler.
- At the same time as you wring out the flag, open the door. It is more convenient to do this with two people.
- Place the panel in place and secure it.
- Push in the machine.
Found that your washing machine is broken and the door won't open? Call Repair City within 24 hours after your request, 3 months warranty on work and replaced parts.
