OUR PROCESS

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Examination

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Most often, foreign objects get stuck between the tank and the drum or are wound around the drum shaft. This could be a bra underwire, small change, or small pieces of clothing. Foreign objects may also sink to the bottom of the tank. Soft objects often get wound around the drum shaft, so they are more difficult to remove than hard ones. A bra underwire at high speeds can damage the plastic tank or drum.

How do foreign objects get into the washing machine?

If you notice unusual sounds coming from your LG washing machine, you can assume that they are caused by foreign objects. These could be buttons, cufflinks, coins, etc. Removing foreign objects from your LG washing machine is an important task that requires care and professionalism. Therefore, if such a problem occurs, contact our service center. Our technicians will help you remove foreign objects from the machine and restore its normal operation.

Most often, foreign objects get into the washing machine from the pockets of clothes. They may contain coins, credit cards, pins, and other small objects that fall out during washing and end up inside the tank.

Beads, rhinestones, buttons and other clothing parts may come off during washing and fall into the machine. These small items may get stuck in the drum or drain filter.

Sometimes small objects are put in by children or even pets. This could be a toy, a key, or any other small thing that gets into the machine and causes breakage or damage.

LG washing machine drain hose replacing

Why is it important to remove foreign objects?

The importance of timely removal of foreign objects from the LG washing machine is due to the fact that otherwise unpleasant consequences of this situation are possible:

  • Total failure. Small objects can jam the drain pump mechanism or damage other important parts.
  • The appearance of rust. It not only spoils the appearance of things but can also cause serious damage to the device itself.
  • Marks on clean items. This is especially true for metal items, which can leave rusty stains or scratches on clothing.
  • Damage to clothing or washing machine components. Small objects can tear fabric or leave deep scratches. They can also damage parts of the machine itself, which will require replacement or repair.
  • Unpleasant odor. This primarily concerns organic materials that may begin to rot inside the tank or filter.

Technician removing foreign objects from an LG washing machine

When it comes to removing foreign objects from your LG washing machine, it's best to leave the task to professionals. The removal process consists of several stages:

  • Diagnostics. The technician comes to your home and conducts a full diagnostic to determine the exact location of the foreign object. This may include a visual inspection, listening to the machine and using special tools.
  • Disassembly. Disassembly may be required to access a foreign object. In particular, it will be necessary to remove the outer panels, drum and other components. Our service center technicians perform disassembly carefully so as not to damage the units and parts.
  • Removal. It is important to do this carefully so as not to damage the heating element, drum or other parts of the machine. Often, debris can be removed through the opening for the heating element, without disassembling the entire washing machine.
  • Assembly and testing. After receiving the item, the technician assembles the machine back and tests its operation. It is important to make sure that it functions correctly and there are no damages or malfunctions.

Often, foreign objects clog the drainage system, especially the filter, and it needs to be cleaned. In advance, you need to lay rags on the floor that will absorb water from the filter. Then unscrew the drain filter, shake out the contents, rinse and screw it back. If the blockage remains, you will need to disassemble the housing, clean the pump, pipes, and drain hose.

Advantages of our service center

Contacting our service center for repair of LG washing machines allows you to count on the following advantages:

  • Professionalism and experience. Our technicians have many years of experience working with LG equipment. They have undergone special training and certification. This allows them to solve any problems with LG washing machines quickly and successfully.
  • Use of original spare parts. We use only original LG spare parts to replace damaged units. The prices for them for our customers are lower than the market prices.
  • The warranty for the work performed is 3 months. We provide a warranty card for all types of work performed by our craftsmen.

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FAQ

1 What are the types of washing machines do you service?

We services all types of Fully-automatic washing machines

  • Top-load
  • Front-load

2 Do you provide warranty?

Yes, We provide 30 days warranty for all appliance repair and service.

3 What is inspection charge for washing machine?

If you are availing the service, no inspection charge only pay the service charge, Incase not availing the service you have to pay the inspection charge of Rs.199

4. Do you have customer support helpline?

Yes, you can reach our customer support 9 AM to 9 PM on all seven days 8148346609.

5. How long will it take to repair my appliance?

We recognize the essential role appliances play in your daily life, and our professionals will strive to repair them as swiftly as possible. The repair duration is influenced by factors like the nature of the issue and the availability of spare parts.

6. What if the same issue occurs again?

Our skilled professionals are committed to repairing your appliance with the utmost efficiency. However, if you experience the same issue recurring, we will gladly revisit and address the problem once again!

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